What should I do if the control panel timer counts down, but the screens do not react?

What should I do if the control panel timer counts down, but the screens do not react?

  • A: You might be logged into the wrong control environment. Log out and log back in to choose the correct player from the list.
    • Steps to log out:
      1. On the tablet, click the upper-left tab to open the menu.
      2. Tap the version number at the bottom right several times until prompted to log out.
      3. Log back in and select the correct player.