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In-Gym Support
Here you can find answers to any questions related to your hardware and learn how to use our Funxtion Interactive platform
Control Panel / Tablet - Q&A
- How to Resolve a Frozen or Unresponsive Control Panel
- Why does my tablet display 00:00:00 when attempting to start a virtual class?
- Why is my tablet showing incorrect content?
- What should I do if the control panel timer counts down, but the screens do not react?
- How to fix control panel that shows ‘Webpage Not Available’?
- I created a workout in Funxtion Interactive but I can’t see it on the control panel.
- How to Fix Content Not Displaying on Control Panel (Workouts, Monthly Workouts, Virtual Classes, Timers)
- How to log out of the Virtual Player
- How to Check if the issue is either with the Player, Internet or Cables
Zones / TV screens
- Zone Screen Error Message: ‘Please Insert Storage Device for Recovery
- How do I fix zones that are out of sync?
- What should I do if a zone goes black during a workout?
- I used an Ethernet splitter, but it's not working. What should I do?
- What should I do if the screen shows a loading circle on a black background?
- How to Fix Screen Flickering During Exercises
- Contact Us
Sound / Music
Funxtion Interactive (platform)
- How to Create - New Workout
- How to Create - New MSS
- How to Schedule Workout
- How to Schedule a Virtual Class
- How to duplicate a warming up/cooling down
- How to Delete a Workout
- How to Create a New Warm-Up/Cool-Down
- How do I get specific workouts or virtual classes to show on the home screen (front page)?
- How to edit a workout
- How to edit, duplicate or delete a New Warm-Up/Cool-Down
- How to Add Workout’s Cover image
- How to Add a New User
- How to Edit a Users Account
- How to attach the user to location(s)
- How to set up a screensaver for your Virtual Player or MultiScreen Solution
- Forgot Your Funxtion Interactive Credentials? Here's How to Get Them Back
- How to Reset Your Funxtion Interactive Password
- Can I use AMRAP or RFT in the MSS workout builder?
- How to set up a video screensaver for the Virtual Player or Multi-Screen Solution
- How to use Timers Feature
- How to Replace the Control Panel
- Contact Us